T-Mobile Premium Handset Protection, provided by Assurant, protects your device in the event of loss, theft, accidental damage (including water damage), and malfunction due to mechanical or electrical failure. Protection 360 app by Assurant - File and track a claim or get live technical support for your connected devices like routers, game consoles, and smart TVs. Download and register the Protection 360 app by Assurant for full feature access. Use chat to get answers to your questions or to connect with a live agent. You can also check out our FAQs. Chat Now ; Call us at 1-866-866-6285; FAQs ; Upload Document Log in to your T-Mobile account. In 'I want to...' section select Report a lost or stolen device. Visit a T-Mobile store. If you use any of these services, you may be able to find or secure your device. T-Mobile can also block your IMEI to prevent your device from being used. What you'll need to file your claim. Device make/manufacturer, model, serial number and IMEI number. Account holder contact information. Details about what happened to your device. Deductible Payment.
Use chat to get answers to your questions or to connect with a live agent. You can also check out our FAQs. Chat Now ; Call us at 1-866-866-6285; FAQs ; Upload Document Log in to your T-Mobile account. In 'I want to...' section select Report a lost or stolen device. Visit a T-Mobile store. If you use any of these services, you may be able to find or secure your device. T-Mobile can also block your IMEI to prevent your device from being used. What you'll need to file your claim. Device make/manufacturer, model, serial number and IMEI number. Account holder contact information. Details about what happened to your device. Deductible Payment. Enter the phone number and date of incident for the device in which you'd like to file a claim. Our records show that more than one device is associated with this mobile number. Please provide the IMEI number for the device you wish to claim. File a claim for your Metro PCS Protection Plan is provided by Assurant.
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